Kool Depot understands that its customers and
website users value their privacy and wish to ensure that any
party that we deal with will also value their privacy. As part
of our policy we guarantee that we will not provide your personal
details to any third party without your approval.
Data collected
To enable us to process your orders or information and,
to provide updates concerning our products we may require you
to provide details such as:
Name
Address
Email or Fax number
Phone number
Credit card details
Cookies are data sent from a web server to a web user’s computer
which are a used for storing data, (such as your domain name)
and, most web servers including ours will store cookies on your
browser. Cookies are store for reference and not executable
programs and will not affect your computer. These cookies will
prompt the transmission of stored data to our web server so as
to enable our web server to co-ordinate access to different pages
on our website.
How we use your data
Our primary purpose in using your data is to provide customers
with an efficient service. In addition to supplying the products
that you have requested we will provide you with updates and
information on our products. We may provide data to our
authorised agents to supply services to us in processing your
orders or supplying product information or updates and need the
data to perform these services. We may also provide the data to
agents who will analyse your profile to enable us to provide a
better service.
Your consent to processing of data
Under most legislation, we are required to obtain your consent
to processing and using your data. By using our website, you
hereby agree to give consent to us. Should you disagree to give
us your consent to process and use your data, kindly stop the
usage of our website.
How we protect your data
The data provided will remain in databases that are established
in a network that is firewall protected. Firewalls exist to stop
the transfer of unauthorised information to or from the network
with our service provider. Our service provider have put in place
various levels of security measures to protect and prevent misuse
of your data.
You will also understand that no protection system is foolproof
and the company cannot guarantee the total security of data or
accept any liability unless a breach of security was due to our
service provider proven wilful default or negligence. Certain
web sites linked to our site may not offer the same protections
as the Kool Depot website and the laws of some countries
outside our jurisdiction to which your data may be transferred
as part of the process of providing products and services to you,
may not offer the same data protection.
Customer choice
You can update your data/ information or ask us to remove your
data at anytime by sending an E-mail to storeadmin@kooldepot.com
We will try to delete or update your information promptly.
